Young boy steals something and the man that it belongs to breaks in to his house and abducts his mother

John Quincy Archibald is a father and husband whose son is diagnosed with an enlarged heart and then finds out he cannot receive a transplant because HMO insurance will not cover it. Therefore, he decides to take a hospital full of patients hostage until the hospital puts his son's name on the donor's list.

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Eric Beaumont's crisis negotiator team is brought in to save lives and resolve the most difficult kidnap and ransom cases when no one else can.

When a rich man's son is kidnapped, he cooperates with the police at first but then tries a unique tactic against the criminals.